I have an article in this months Disability Now!
It's called Triumph Over Cuts Tragedy and it's about the One Month Before Heartbreak campaign. Mostly about the sense of friendship and community we managed to build. To me that's probably more important that what we did fighting the cuts.
Please comment and let me know what you think of it - I love getting feedback and it's all really useful.
Finally, I'd just like to take this opportunity one more time to send huge huge thanks to everyone who took time to write, tweet, video, comment, facebook and so many other things as a part of One Month Before Heartbreak. It might have been my idea but you are all part of the reason why it was so successful!
Showing posts with label success stories. Show all posts
Showing posts with label success stories. Show all posts
Wednesday, 23 February 2011
Tuesday, 24 August 2010
When Persistence Pays Off
This is a bit of a follow on to my Advocacy Tips post and is cross posted to Disability Voices
One of the tips I gave in that post was to be persistent. The example I gave was one of my local supermarkets. My chair would only go through the wide aisle checkout and it was often closed when I visited. The staff would open it when I asked but they had a bad attitude towards doing so and made me uncomfortable. As a result I didn't go there often and had actually decided I wouldn't shop there again.
I had personally made something like six complaints to them, mostly verbally but I'd also written to head office at least twice. My sister had also been so infuriated the last time I had problems there that they got letters of complaint from both of us about that. And none of the responses I got were of any use. A lot of them actually seemed like they were designed to "shut me up".
Yesterday, my sister sent me a text saying that they'd redone all the checkouts in there and they were all wide aisle ones now. My Dad took me up there for some shopping this evening. And I could have got my chair through any of the checkouts. I was tempted to try that but I didn't. It was a really great sight. And once again, I have the same thing everyone else does in this town - a choice of where to shop (I won't go there all the time because it's further away but I will be able to go there again!).
I'd love to think that they've done this just because of my complaints but I'm not naive enough to do so - and I know I'm not the only person whose had those problems. But it's a definite example of why complaining, campaigning and advocacy are so important. And what happens when your persistent - because it really can pay off.
One of the tips I gave in that post was to be persistent. The example I gave was one of my local supermarkets. My chair would only go through the wide aisle checkout and it was often closed when I visited. The staff would open it when I asked but they had a bad attitude towards doing so and made me uncomfortable. As a result I didn't go there often and had actually decided I wouldn't shop there again.
I had personally made something like six complaints to them, mostly verbally but I'd also written to head office at least twice. My sister had also been so infuriated the last time I had problems there that they got letters of complaint from both of us about that. And none of the responses I got were of any use. A lot of them actually seemed like they were designed to "shut me up".
Yesterday, my sister sent me a text saying that they'd redone all the checkouts in there and they were all wide aisle ones now. My Dad took me up there for some shopping this evening. And I could have got my chair through any of the checkouts. I was tempted to try that but I didn't. It was a really great sight. And once again, I have the same thing everyone else does in this town - a choice of where to shop (I won't go there all the time because it's further away but I will be able to go there again!).
I'd love to think that they've done this just because of my complaints but I'm not naive enough to do so - and I know I'm not the only person whose had those problems. But it's a definite example of why complaining, campaigning and advocacy are so important. And what happens when your persistent - because it really can pay off.
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